🔒 Introduction

At Mahadev Book, we respect your privacy as much as we respect the divine. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, use our services, or interact with us in any way. We are committed to maintaining the confidentiality and security of your personal data.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

📋 Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Account Information: Username, password, and other registration details
• Payment Information: Credit card details, billing address, and payment history
• Order Information: Products purchased, delivery preferences, and transaction history
• Communication Data: Messages sent through contact forms, customer service interactions
• Profile Information: Preferences, spiritual interests, and demographic information

Non-Personal Information

• Browser type and version
• Operating system
• IP address and location data
• Website usage patterns and analytics
• Device information and identifiers
• Cookies and similar tracking technologies

🎯 How We Use Your Information

We use your personal information for the following purposes:

Service Provision

• Processing and fulfilling your orders
• Providing customer support and assistance
• Managing your account and preferences
• Delivering products and services
• Processing payments and preventing fraud

Communication

• Sending order confirmations and updates
• Providing customer service responses
• Sharing important service announcements
• Responding to your inquiries and requests

Marketing and Personalization

• Sending promotional offers and spiritual content
• Personalizing your shopping experience
• Recommending products based on your interests
• Conducting market research and analysis

🛡️ How We Protect Your Information

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for all data transmissions
• Secure servers with firewall protection
• Regular security audits and updates
• Restricted access to personal data
• Employee training on data protection
• Secure payment processing systems

🤝 Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

• Payment processors for transaction handling
• Shipping companies for order delivery
• IT service providers for website maintenance
• Marketing platforms for communication services

Legal Requirements

• Compliance with legal obligations
• Protection of our rights and property
• Response to lawful requests from authorities
• Prevention of fraud or illegal activities

🍪 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising
• Preference Cookies: Remember your settings and preferences

👤 Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your personal data
• Portability: Transfer your data to another service
• Objection: Object to certain processing activities
• Restriction: Limit how we use your information
• Withdrawal: Withdraw consent for marketing communications

👶 Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

🔄 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

🌍 International Transfers

Your personal information may be transferred to and processed in countries other than your own, including countries that may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during such transfers.

📝 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after the effective date constitutes acceptance of the revised policy.